The data controller is Bella Property Solutions (London) Ltd, trading as TradeSetup (company number 15126830, registered office Unit 6 Wheatley Business Centre, Oxford OX33 1XW). ICO registration applied for. Contact: contact@tradesetup.co.uk.
Contact and business details (name, role, email, phone, business address, company number, trade, staff numbers); order details from our payment provider; the information and documents you give us to deliver your service (for example site details, operatives' names and training, H&S arrangements, Google account email, data-handling details); and emails you send us.
To deliver the service you bought (contract); to keep accounting and tax records (legal obligation); to answer enquiries and improve our service (legitimate interests). We don't sell your data or use it for marketing without your consent.
Service providers who help us run the business: Payhip (payments), Tally (forms), Microsoft/Outlook (email), Dropbox (file storage), and our accountant. We don't submit anything to Google, scheme bodies or the ICO on your behalf unless you ask us to.
Some providers may process data outside the UK. Where they do, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement.
Order and accounting records for 6 years; delivered documents and intake data for 2 years after delivery, then deleted.
Under UK GDPR you can ask for access to, correction or deletion of your data, ask us to restrict or stop using it, object, and ask for a copy to move elsewhere. Email contact@tradesetup.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113).
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Last updated: 9 November 2026